Campaign lines
Give distributed teams approved numbers and a clear campaign identity.
Planned capability
DNA Voice
One calling layer for a distributed sales network.
The future voice layer for DNA campaigns, connecting sales partners, call centres, leads and results through HELM.
DNA / VOICECONCEPT PREVIEW
JW
CALLINGJordan Walker
Growth campaign · London
00:04:28
MuteNotesTransferEnd call
Context from HELMActivity captured automatically
DNA Voice is a product direction, not a currently available service.Calling, recording and transcription features would be deployed with local consent, privacy and telecom requirements.
Connected calling
The call should never lose the context.
DNA Voice is planned to bring outreach, coaching and reporting into the same operating flow as the campaign.
Click to call
Start the next conversation from the lead and keep the context attached.
Call outcomes
Record what happened and move the pipeline without duplicate admin.
Quality review
Support training and consistency with permission-aware review workflows.
Team routing
Coordinate remote agents and linked call centres inside one campaign.
Connected reporting
Bring calling activity into the same HELM view as pipeline and outcomes.
One shared database
A conversation becomes usable campaign evidence.
When the voice layer is introduced, every permitted call event can contribute to the lead record, next action, quality process and client report.
01Lead context
→02DNA Voice
→03HELM record
→04Campaign insight
Network-ready
Designed for individual partners and complete call centres.
DNA can grow from a network of independent sellers into a coordinated global delivery layer without fragmenting the data across separate systems.
DublinDNA workspaceLagosPartner centreLondonRemote teamHELM